Monday, September 3, 2007

Chatting online using mIRC (assignment 2)

In order to complete the second assignment, I decided to join a chat room, because I thought it would be a guaranteed way of meeting someone randomly and being able to interact with them. I chose mIRC because I had no idea where to go to find a chat room, and I knew about this program. When I first joined, all of the default channels seemed to have little activity, so I decided to look for a random channel on a subject I would know well. I eventually entered the channel #wow, which I thought would mean "World of Warcraft," but it actually stood for "Women of Warcraft." Nevertheless, it seemed to have some activity, and the discussion was essentially about the game, so I decided to stay. It made for an interesting experience, but also one that I have encountered before when talking to online gamers.

My experience in the chat room was quite uneventful at first. I was talking to someone who had just come back to playing Warcraft after having taken a 6 month break. After some discussion, I had mentioned that I had just recently quit playing the game (which is actually true), which then incited the wrath of someone with a little too much time on his hands. For the sake of his privacy, I won't use his online nickname. As much as I wanted to avoid an online brawl, I decided to engage this individual. After a moderately long period of unfriendly interaction, I felt as though I had seen enough. I think that the beginning of the chat was the most representative of this individual's behavior, so I have included a screen-shot of the beginning of our chat.

This individual was rude, cold, and downright nasty. I would honestly have to say he was slightly neurotic and very extraverted, but far from being agreeable or conscientious. I cannot comment on his openness, because our conversation did not address the necessary topics. We didn't really try to find out much about each other with interpersonal probes: our conversation was more of a "flame war" than anything.

At first, I wanted to say that my experience matched the over-attribution processes of the Hyperpersonal model, but then I realized something: after talking to this individual, I had no clue to what he was really like. My first reaction to his kind of communication is to say he is a hostile person, but to be honest, I have seen his behavior online from many people who are agreeable in real life, including myself (I am almost always quite friendly, but I have said some nasty things online). He could have been angry at something else (perhaps losing in Warcraft) and just displaced his frustration on me. By the way he talked I could tell he was male, but I couldn't decipher much beyond that. Therefore, I would say my experience matched the CFO perspective.

1 comment:

Vaishal Patel said...

Your experience with online chat rooms seems to be all too common nowadays. Why do people have no qualms about being hostile over the internet? The mask of anonymity online appears to invite antagonistic behavior, which in real life face to face communication would be unlikely. I think the CFO theories play a role in this phenomenon because through a mIRC chat, very little nonverbal cues can be observed. This leads to people ‘acting’ tough and abrasive online as an example of selective self-presentation. And being on the receiving end of rude behavior, we over attribute our experience into thinking this particular person must truly be nasty at which point we counter by engaging in a flame war.

I like how you are able to take a step back and conclude that this person may be having an off day resulting in your observations. And you are able to admit that even yourself, who is generally a friendly person, have been caught up in the ease of being hostile online. Recognizing that the breadth of your experience was very little, our initial impression formation is flawed. Although we can’t be certain, a face to face interaction with this person would have been much more agreeable.